“The Service They Provided Was Outstanding”

Karen R (Daughter of Client) 11th June 2024

We used Acorn 2 Oak Care to look after Mum when she came out of hospital until she managed without care.

My mum, brother and I found the manager and her team to go above and beyond, nothing was too much trouble which we found really refreshing.

The care team were responsive to Mum’s needs, showed compassion, kindness and always treated her with dignity and respect. The care delivered was person-centred and very flexible. The team were always happyto accommodate us at a moment’s notice which we found extremely useful.

As well as supporting Mum with her personal care needs, they kept her safe at home prepared hot meals and sandwiches, ensured Mum had drinks to hand when needed and when her stocks were low, would pop to the shops on their way to visit Mum.

The care team also looked after our 2 dogs and would often take them for a walk as well as check that they had food and water.

I have no hesitation in recommending Acorn 2 Oak as the service they provided was outstanding.